Senior Sales Account

Posted 7 months ago


The Sales Account is responsible for developing long-term relationships with customers and overseeing sales. The role works to satisfy customers’ needs and requests, responds to their queries in a timely manner and aspires to deliver a positive customer experience. Ultimately, it aims to grow the business by building successful, long-term client relationship


  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth


Reports directly toSales Manager
Reports functionally to
Role with Supervisor responsibilityNo


Level of educationBachelor’s Degree in Marketing & Communication / EconomicsMaster’s Degree in Marketing & Communication / Economics
Years of work experience3 to 5 years in Sales function of Textile companiesMore than 5 years in Sales function of Textile companies
Licences / CertificatesDriving Licensen/a
Languages / levelEnglish – level C1English – Level C2
Other languages – level B2
OtherSales TechniquesEffective Communication
Working KnowledgeHands on experience in the Textile sector and ability to deliver excellent customer experienceWool market and dynamics
Understanding of supply chain business
Technical SkillsKnowledge of CRM software and MS Office (MS Excel in particular)Understanding of sales performance metricsHandle ERP programs, budgeting and forecasting
Soft SkillsExcellent communication and negotiation skills
Availability to travel in and outside Italy
Business acumen with a problem-solving attitude
An ability to deliver projects and answer inquiries on time
Guiding / Co-operating with agents

Job Features

Job CategorySales

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