Senior Sales Account
Full-time
Italy-Verrone
Posted 7 months ago
SCOPE
The Sales Account is responsible for developing long-term relationships with customers and overseeing sales. The role works to satisfy customers’ needs and requests, responds to their queries in a timely manner and aspires to deliver a positive customer experience. Ultimately, it aims to grow the business by building successful, long-term client relationship
MAIN RESPONSIBILITIES
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
REPORTING STRUCTURE
| Reports directly to | Sales Manager |
| Reports functionally to | – |
| Role with Supervisor responsibility | No |
QUALIFICATIONS
| Required | Desired | ||
| Level of education | Bachelor’s Degree in Marketing & Communication / Economics | Master’s Degree in Marketing & Communication / Economics | |
| Years of work experience | 3 to 5 years in Sales function of Textile companies | More than 5 years in Sales function of Textile companies | |
| Licences / Certificates | Driving License | n/a | |
| Languages / level | English – level C1 | English – Level C2 Other languages – level B2 | |
| Other | Sales Techniques | Effective Communication | |
| Working Knowledge | Hands on experience in the Textile sector and ability to deliver excellent customer experience | Wool market and dynamics Understanding of supply chain business | |
| Technical Skills | Knowledge of CRM software and MS Office (MS Excel in particular)Understanding of sales performance metrics | Handle ERP programs, budgeting and forecasting | |
| Soft Skills | Excellent communication and negotiation skills Proactvity Teamwork Availability to travel in and outside Italy | Business acumen with a problem-solving attitude An ability to deliver projects and answer inquiries on time Guiding / Co-operating with agents |
Job Features
| Job Category | Sales |